Job Description

InterDent was founded over 30 years ago. Today, under the brands Gentle Dental and Smile Keepers, our dental service organization (DSO) provides business support to nearly 200 practices in eight states including Arizona, California, Hawaii, Kansas, Nevada, Oklahoma, Oregon, and Washington.

Gentle Dental is seeking an engaging Regional Ortho Manager to develop leaders, create outstanding patient experiences, and impact growth in our Vancouver, WA, Portland Metro & Southern, OR regions We are looking for someone who can direct a multi-unit portfolio of Ortho teams and offices by planning strategies and ensures consistent implementation. If you can lead a team of leaders, develop diverse teams, by coaching and mentoring, and by creating a robust culture that promotes positivity and growth, this is the role for you

Pay Information:

$75k - $85k per year

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Performs a combination, but not necessarily all, of the following duties:

• Monitor Ortho Revenue to ensure budget and Ortho start goals are met.
• Monitor Schedules (making sure templates are correct, track consults on the schedule, starts, production entered etc.)
• Monitor Ortho referral rates 
• Attend Monthly PM Meetings
• Ensure that both Ortho and GP teams are trained in entering patient information accurately in QSI programs 
• Aids Practice Managers and Directors of Operation in addressing patient concerns, grievances, and IR requests.
• Support the Director of Operations with Practice Managers that may have any office issues that pertain to Ortho.
• Support the Director of Accounts Receivables with A/R related needs.
• Signs off on adjustment requests when applicable after verifying for accuracy.
• Review and assist the Purchasing Department with any questionable orders.
• Manage incomplete Ortho contacts in Archimedes.

In addition to the core responsibilities described above, the Regional Ortho Manager is also responsible for:

• Organizes monthly provider schedules to ensure the days are allocated correctly based on current patient coverage and potential growth.
• Assists in recruiting, interviewing, and hiring Orthodontists and Ortho Assistants.
• Facilitates Ortho lunch and learns, for Orthodontist and office training.
• Ensures Ortho Assistant credentials are in compliance and training is completed as needed.
• Conducts regular calls with Ortho Treatment Coordinators and Ortho Practice Managers to discuss Ortho business and drive results.
• Conducts regular office visits to discuss Ortho business and drive results with Practice Managers and/or Ortho Practice Managers.
• Other duties may be assigned or modified as business needs dictate

Necessary Qualifications: 

• A minimum of 5 years of ortho experience
• Dental Leadership Experience
• Ability to effectively lead and coach Dental Professionals

Benefits

• Full suite of benefits (Dental, Medical, Vision, Life)
• PTO
• 401k
• Paid Holidays

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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