Job Description

Job Description

Job Description

The Pool Attendant will report directly to the Resort Manager.

Core responsibilities include the following, but are not limited to:

This position is primarily responsible for cleaning and maintaining the pool hospitality deck and pool bathrooms. Pool Attendants are in direct contact with guests daily and must maintain a strong hospitality centric spirit in accordance with DMI values. Pool Attendants are responsible for maintain order and providing a safe environment for guests in the pool area.

Specific Responsibilities:

• Maintains pool towel supply at both indoor and outdoor pools by moving towels from laundry area to pools.
• Wash, Dry and Fold pool towels.
• Inspects pool and cleans pool with hand skimmer or other designated cleaning tools.
• Tests pool and records data as set forth by Supervisor.
• Maintains accountability for pool towels, ensures that minimal damage or loss is accounted for by distributing pool towels accordingly.
• Cleans tables and chairs daily to ensure cleanliness and safety standards.
• Cleans and maintains pool deck by removing trash and debris throughout the area.
• Clean guest grills at various locations throughout the property.

•Assist Activities Staff with scheduled Guest Activities throughout the day.

• Communicates with owners/guests on a daily basis to provide a Gold Crown hospitality setting.

Position Requirements (Skills/Abilities):
To perform this job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics
• Design- Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail
• Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities
• Technical Skills – Assesses own strengths and weaknesses; Strives to continuously build knowledge and skills; Shares expertise with others; pursues training and development opportunities
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs: Solicits customer feedback to improve service: Responds to request for service and assistance: Meets commitments.
• Interpersonal Skills – Focuses on solving conflict not blaming. Listens to others without interrupting; Keeps emotions under control; Remains open to other’s ideas and tries new things
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively. Is able to read and interpret written information
• Team Work – Exhibits objectivity and openness to others’ views: Gives and welcomes feedback; Contributes to building a positive team spirit; Puts the success of the team above own interests; Must be able to build moral and group commitments to meet goals and objectives; Supports everyone’s efforts to succeed.
• Visionary Leadership – Displays passion and optimism; Inspires respect and trust; Provides vision and inspiration to peers
• Change Management – Communicates changes effectively; Prepares and supports those affected by change; Monitors transition and evaluates results
• Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences the actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
• Business Acumen – Understands business implications of decisions
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Ethics – Treats people with respect; Keeps commitments; Inspires trust in others; Works with integrity and ethically upholds organizational values
• Organizational Support – Follows policies and procedures; Complete administrative tasks correctly and on time; Supports organization’s goals and values; Supports affirmative action and respects diversity
• Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision making process; Makes timely decisions
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions
• Attendance/Punctuality – Is consistently at work and on time; Arrives at meetings and appointments on time, based on the needs of the Resort.
• Adaptability – Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; keeps commitments; Commits to additional hours of work when necessary to reach department goals; Completes tasks on time or notifies appropriate person with an alternate plan
• Initiative – Volunteers readily; Asks for and offers help when needed; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks others for help when needed
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Presents ideas and information in a manner that gets others’ attention

BUSINESS RELTATED CONTACTS:
Guests, Owners, Associates, Managers/Supervisors

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• One to three months related experience and/or training; or equivalent combination of education and experience

LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to fill out routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS:
Does not require use of computers.

OTHER SKILLS AND ABILITIES:
Bilingual ability is an asset but not a requirement
Ability to self-motivate

OTHER QUALIFICATIONS:
Friendly and outgoing personality
Must like to deal with the public
Must be customer service oriented

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; walk use hands to finger, handle, or feel; talk or hear and taste or smell. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance.
• The employee must regularly lift and/or move 10-50 pounds, frequently lift and/or move 50 pounds.

WORK ENVIRONMENT:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally exposed to working near moving mechanical parts and work in precarious places.

The noise level in the work environment is usually moderate.

EEO AA M/F/Vet/Disabled

Job Type: Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Signing bonus

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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