Overnight Bilingual Customer Support Specialist (McAllen) Job at AnswerOne, Mcallen, TX

NVhRMC9iTzJQa2diS2Q0aHl2Mk9GZzBhc2c9PQ==
  • AnswerOne
  • Mcallen, TX

Job Description

Overnight Bilingual Customer Support Specialist (McAllen)

Immediately hiring Full Time Overnight Bilingual Customer Support Specialists at AnswerOne!

What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions.

Customer service experience is a plus, but not required.

This is an in office position. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more
  • Fluent in Spanish and English

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $18.50 / Hour with Perfect Attendance

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.

Shifts Offered:

  • Full Time - 40 hours per week
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity Apply Today!

AnswerOne

Job Tags

Full time, Work at office, Immediate start, Shift work, Weekend work,

Similar Jobs

Get It Recruit - Educational Services

K-12 Tutor - Remote | WFH Job at Get It Recruit - Educational Services

 ...fit your expertise and schedule. No required minimum or maximum hours - Work as much or as little as you'd like. Flexible and remote - Teach from anywhere with an internet connection. Access to ongoing tutoring opportunities - Both remote and in-person options... 

Enterprise Solutions Inc.

Printed Circuit Board Designer Job at Enterprise Solutions Inc.

 ...manufacturing and industry standards and Qualcomm design guidelines. Working in close coordination with electrical and mechanical design...  ...teams to provide PWB design solutions for high performance electronic assemblies for Mobile, Modem, Auto, Compute, Infrastructure and IOT.... 

Champion Elevator Corporation

Project Manager Job at Champion Elevator Corporation

 ...technical submittals to customers and actively follow up to secure approvals. Scheduling & Logistics Coordinate and schedule all subcontractors (e.g., cab and entrance providers, electricians, drillers) to maintain project timelines. Work with the warehouse to ensure... 

Technothinksup Solutions

Social Media Marketing Executive Job at Technothinksup Solutions

Join to apply for the Social Media Marketing Executive role at Technothinksup Solutions3 weeks ago Be...  ...Campaign Manager, etc.Ability to work in a fast-paced environment and manage...  ...related fields.Job Location:Work From Home (Kolhapur | Pune | Bangalore)Employment... 

Cammisa Markel PLLC

Administrative Assistant Office Manager Job at Cammisa Markel PLLC

 ...Job Description Job Description Full-Time Office Admin Assistant Boutique Immigration Law Firm | Downtown Manhattan Temp-to-Perm | In-Office | $18$21/hr+ Looking to work in a dynamic, mission-driven environment with people who actually care about what they...