Guest Services Supervisor Job at Hyatt Place, Mount Pleasant, SC

NlhVNytyYThQRUlhS3RndXpQK1BFd3dhdlE9PQ==
  • Hyatt Place
  • Mount Pleasant, SC

Job Description

Company Description

Welcome to a different place at Hyatt Place. Our hotels are perfect for your blended lifestyle of work and play, providing 24/7 access to essential services and amenities. Business travelers and families can enjoy the Bakery Cafe, a guest kitchen with fresh snacks and entrees, and daily complimentary breakfast. We offer spacious guestrooms with the Hyatt Grand Bedâ„¢, complimentary Wi-Fi, and stylish bathrooms with granite countertops. Located in urban, suburban, or airport locations, our hotels offer comfort and consistency, ensuring you get the same great experience no matter where you stay.

Role Description

This is a full-time on-site role for a PM Guest Services Supervisor located in Charleston, SC. The Guest Services Supervisor will oversee the daily operations of the front desk, ensure guest satisfaction, and manage guest service representatives. Responsibilities include handling guest inquiries and complaints, coordinating with other departments, managing staff schedules, and ensuring compliance with hotel standards and procedures. The role also involves providing training and support to team members and maintaining an efficient and welcoming environment for all guests.

Qualifications

  • Experience in Guest Services, Front Desk Operations, and Customer Service
  • Strong Leadership, Supervisory, and Team Management skills
  • Excellent Communication, Conflict Resolution, and Problem-Solving abilities
  • Proficiency in Hotel Management Software and Basic Computer Skills
  • High School Diploma or equivalent; a degree in Hospitality Management is a plus
  • Ability to work flexible hours, including weekends and holidays
  • Previous experience in hospitality or a similar role is preferred

Job Tags

Holiday work, Full time, Flexible hours,

Similar Jobs

Uncommon Schools

High School Math Teacher Job at Uncommon Schools

 ...teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon High School Math teachers work in grade teams and content teams to push students towards being self-guided learners. Our teachers become experts in their... 

Dr. Megan Morrison

Dental Hygienist Job at Dr. Megan Morrison

 ...include:PTOPaid double on your Birthday if you work it, or paid for Birthday if it falls on a weekend.Paid Holidays (ie: Thanksgiving, Christmas, New Years, etc.)Health insurance available.Core Competencies:Registered RDHMinimum of 1 year experienceCPR CertificationPrior... 

Bowes In Home Care

Holidays Job at Bowes In Home Care

 ...as paid benefit:~Your Birthday! (see below)~New Year, Good Friday, Memorial, Juneteenth, July 4th~Labor Day, Thanksgiving, ChristmasTo show our appreciation for our employees hard work throughout the year, we offer employer-paid holiday time off that allows... 

Sanford Health

Head of Tribal Health Equity and Experience Job at Sanford Health

 ...Sanford Health's vision, mission and goals. **Qualifications** Bachelor's degree required. Master's degree preferred. Minimum five years...  ...in organizational development, industrial and organizational psychology, or related field. Five years experience in a formal leadership... 

Quad

Offset First Press Operator Job at Quad

 ...and the business plan.QualificationsSuccessful candidates must meet the following requirements:Experience with the following Offset Press Equipment: Harris, Heidelberg, Goss, and/or Manroland.2-3 years of previous Press Operator experience, including ability to...