Job Description

Wire Investigator
02+ Months Contract
Providence, RI

Pay Range: $25-$26.40/hr

Our Fortune 500 client (One of the world's largest Banking Companies) in Providence, RI  Opportunity is looking for hardworking, motivated talent to join their innovative team.
Are you a Wire Investigator  with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!  

Job Description:
Wire Investigator provides support for activities in Commercial Operations with an emphasis on operational excellence and superior customer service. Operates effectively in a customer-oriented environment and works well in a team environment. The Wire Transfer Investigator must adhere to all internal risk policies as well as all federal and international laws and regulations all while providing exceptional customer service

**Create and resolve Wire and Real Time Payment Investigations received from various sources within the timeline required.**Adhere to all REG E guidelines pertaining to Dodd Frank Wires.**Answer Investigations related phone calls.**Meet internal SLAs, maintain a high diligence, maintain the ability to document clear and detailed comments regarding investigation results.**Resolve findings through independent research, as well as direct interaction with external customers, department colleagues, and business partners with a strong focus on customer satisfaction.

***Competent use of Microsoft Office applications including Excel, PowerPoint, Word, Outlook, and SharePoint.***Able to work through issues and escalate as appropriate.***Strong prioritization and problem-solving skills with the ability to collaborate cross-functionally.***Experience with working in a fast-paced environment.***Excellent verbal and written skills.***Excellent interpersonal and communication skills and the ability to interact with a diversity of professionals and staff members.***Knowledge of Domestic and International Wires Transfers helpful.

Job Tags

Contract work,

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